Our Return Policy
We provide a 30-day return window, allowing you to request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return, items must meet the following conditions:
- The item must be in the same condition as when you received itunused—, unworn, with tags attached.
- The item must be in its original packaging.
- When contacting us, please include your order number and the reason for the return.
How to Initiate a Return
To start the return process, please contact us at [email protected].
Return Address
324 E 6th St, Rifle, CO 81650 US
Return Process
Once your return is approved, we will email you a return shipping label and detailed instructions. Items returned without prior authorization will not be accepted.
Return Questions
For any inquiries related to returns, feel free to reach out to us at [email protected].
Return Methods
- Mail: You can return your item via mail.
- Return Shipping Labels:
- Defective Products: If the product is defective, you will receive a prepaid return shipping label (free return shipping).
- Customer Remorse: If the return is due to personal preference, you will bear the return shipping costs.
- Return Fees:
- Defective Products: Contact us for assistance with repairs or replacements. If the issue cannot be resolved, we will send a replacement.
- Customer Remorse: You may return the product within 30 days of receipt for a refund of the product price. Shipping costs are non-refundable.
- Restocking Fee: No restocking fee applies.
- Exchanges: For exchanges, we recommend the returning item for a refund and placing a new order for the desired product.
Refund Process
After we receive and inspect your returned item, we will notify you of the approval status. If approved, we will process your refund to your original payment method within 2 business days. Please allow additional time for your bank or credit card company to complete the refund processing.
If it has been more than 5 business days since we approved your return and you have not received your refund, please contact us at [email protected].
Order Cancellation Policy
If your order canceled is due to unavailability or other reasons, we will issue a full refund to the original payment method.
Contact Us
- Email: [email protected]
Updated Date
This return policy was last updated on May 22, 2025.